Stove Fitting & Advice
Chimney Reline Systems
Chimney Extraction Fans
|Terms & Conditions|
Registered Office Abbey Stoves Ltd, 255 Green Lanes Palmers Green London N13 4XE
Web Site www.abbeystoves.com
Telephone 01992 767 707
TERMS & CONDITIONS
We have tried to keep our terms and conditions as easy to understand as possible without recourse to legalese jargon. There are two main sections, the first section has information about of terms and conditions of sale, the second section has terms and conditions for the use of our websites. If you cannot understand anything here or feel it is unclear then please do contact us. "Us" and "We" means Abbey Stoves and any website owned by Abbey Stoves. "You" means the viewer of one of our websites and/or a customer of Abbey Stoves (a customer is is someone who has placed an order with us directly or through a website owned by us). Where Abbey Stoves own a website this will be clearly visible on the contact us page of the website. Contacting us means emailing us, phoning us, or writing us a letter to the address below. If you find the information on our website may not be correct (although we obviously try to keep it up to date) please inform us as soon as possible.
If a stove or item is out of stock we will let you know as soon as we can. We will endeavour to send the item to you as soon as the item comes into stock, we can advise a different product but if this is unacceptable we will give a full refund.
We will refund you for cancelled orders within 30 days of the order being paid. if the order was paid by credit or debit card the refund will be refunded to the original card details.
If you wish to cancel the order we will require this in writing (email will do) within 7 days of the order. Otherwise there will be a handling charge which the stove suppliers charge. This is approx £90.00 in VAT.
Prices shown on the web site are inclusive of VAT at 20%. We make every effort to keep the prices up to date but mistakes are possible. If the price is incorrect we will let you know as soon as possible. If the price is unacceptable you can cancel the order and a full refund will be given.
We do hold information on our files about yourself especially when we are installing stoves and flues. This information is kept confidential and is covered by the DATA PROTECTION ACT. We have several security systems in place. We DO NOT sell your information or pass your information to any third party,